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T&Cs apply

Price Promise 1.Customer who purchases any of the below handsets during 13th November 2019 10am till 24th November 2019 6pm is honoured a price promise 2.If the price on the below handset have been discounted during 24th November 2019 6.01pm until 2nd December 2019 10am the customer can claim the difference in the 3.To claim the Price Promise the customer needs to send in evidence of their purchased deal and evidence of the new price on the product through their MY Account - message from 5th December 2019 until 13th December 2019 4.If the claim is approved the customer will be sent a cheque with the difference within 90 days of their claim

Customers signing up Superfast Fibre and Superfast Fibre+ between 9am on Monday 4th November 2019 and 11.59pm on Sunday 8th December 2019 will be entitled a £50 (including VAT) bill credit. The applicable bill credit will automatically be applied to customers accounts within 90 days of the service going live where the following eligibility criteria is met on the date the credit is applied: ■ Customer must have signed up during the promotional period ■ Customer must not have cancelled their Shell Energy broadband product ■ Customer must not have a pending cancellation on their Shell Energy broadband product; and ■ Customer must not have any overdue charges on their Shell Energy broadband account Promotion is not available to existing Shell Energy broadband customers upgrading their existing service

Customers signing up Superfast Fibre and Superfast Fibre+ between 9am on Monday 4th November 2019 and 11.59pm on Sunday 8th December 2019 will be entitled a £50 (including VAT) bill credit. The applicable bill credit will automatically be applied to customers accounts within 90 days of the service going live where the following eligibility criteria is met on the date the credit is applied: ■ Customer must have signed up during the promotional period ■ Customer must not have cancelled their Shell Energy broadband product ■ Customer must not have a pending cancellation on their Shell Energy broadband product; and ■ Customer must not have any overdue charges on their Shell Energy broadband account Promotion is not available to existing Shell Energy broadband customers upgrading their existing service

Customers signing up Superfast Fibre and Superfast Fibre+ between 9am on Monday 4th November 2019 and 11.59pm on Sunday 8th December 2019 will be entitled a £50 (including VAT) bill credit. The applicable bill credit will automatically be applied to customers accounts within 90 days of the service going live where the following eligibility criteria is met on the date the credit is applied: ■ Customer must have signed up during the promotional period ■ Customer must not have cancelled their Shell Energy broadband product ■ Customer must not have a pending cancellation on their Shell Energy broadband product; and ■ Customer must not have any overdue charges on their Shell Energy broadband account Promotion is not available to existing Shell Energy broadband customers upgrading their existing service